Transform your collection department into a high-efficiency engine. Using Digital Twin technology and human-like AI agents, we deliver a 5.27% relative improvement in financial recovery while maintaining the soft touch required for public service excellence.
Trusted by public sector organisations
High volumes and manual processes often lead to department burnout, rising costs, and strained relationships with citizens. Traditional "hard" collection tactics damage the reputation of municipalities and government bodies.
High caseloads handled through manual outreach push collection staff to their limits — leading to inconsistency, errors, and staff attrition.
Generic reminders and rigid scripts fail to engage individual debtors. Recovery rates stagnate while operational costs continue to climb.
Heavy-handed communication erodes public trust and creates lasting reputational risk for municipalities and government organisations.
Public sector organisations must recover what is owed while preserving citizen dignity — a balance that generic, automated systems cannot achieve.
Collect.Tim introduces a revolutionary approach: the Digital Twin Framework. Instead of generic reminders, our system creates a Multimodal Psycholinguistic DNA profile for each of your debtors — then builds a digital focus group of "twins" to predict exactly which message, tone, and medium will trigger a positive payment response.
Every debtor receives a Multimodal Psycholinguistic DNA profile — mapping their communication style, tone preferences, and predicted response patterns across channels.
Our AI generates human-like digital assistants that communicate in natural language via video, SMS, and WhatsApp — switching seamlessly between Official and Empathetic tones based on engagement data.
The Engagement Index continuously measures how each debtor responds. The system adjusts tone and medium in real time — maximising compliance without sacrificing the soft touch.
Our platform operates on a proprietary three-stage cycle designed for continuous optimisation — with each phase building intelligence that makes the next more effective.
We define your organisational needs and build complex AI agents that represent your specific debtor base — creating the Psycholinguistic DNA that powers every subsequent interaction.
We deploy AI assistants via smart links across SMS, Email, and WhatsApp — with no heavy lifting for your staff and no access to your core financial or CRM systems required.
The AI continuously trains on response data, refining the Next Message Recommender to maximise your organisational recovery rates — improving with every interaction, automatically.
For municipalities and government bodies, seeing a diverse range of professional digital agents makes the soft collection promise feel tangible and safe. Each avatar is calibrated to a distinct communication profile — selected automatically based on real-time Engagement Index data.
The system dynamically selects between Official and Empathetic tones — and between four cognitive styles — based on each debtor's unique Psycholinguistic DNA profile and their live engagement behaviour.
We understand the sensitivity of government and municipal data. Collect.Tim is designed to function autonomously — without ever requiring access to your core systems.
Our system functions autonomously without needing access to your core financial or CRM systems — removing the single biggest technical barrier to adoption in the public sector.
Zero IntegrationYour financial data remains isolated and secure at all times. We ensure 100% compliance with privacy regulations while delivering full platform capability — no compromises, no trade-offs.
100% CompliantBecause there is no system integration to manage, Collect.Tim can be deployed and delivering results in a fraction of the time of conventional debt recovery software implementations.
Fast OnboardingIn a pilot programme with the Ashdod Municipality, Collect.Tim's AI video messaging significantly outperformed traditional SMS methods — validating the Digital Twin Framework at scale in a real public sector environment.
AI video messaging delivered a measurable, statistically significant improvement in financial recovery rates compared to the regular SMS baseline.
117,422 ISL in additional revenue was generated during the pilot phase — directly attributable to the psycholinguistic optimisation of outreach communications.
Video messages acted as a Force Multiplier during second reminder rounds — driving payment action precisely where traditional methods had already been attempted and failed.
Speak with our public sector team to see a live demo, discuss your specific caseload, and understand the results you could achieve with Collect.Tim's Digital Twin technology.