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FAQ
How does Collectim’s avatar technology differ from traditional debt collection methods?
Collectim’s avatar technology brings a human touch to digital debt collection interactions, offering face-to-face engagement that enhances debtor communication and compliance.
What characterizes the Collectim debt collector assistant?
The Collectim assistant is an AI-driven virtual entity crafted to motivate debtors to pay faster using polite, non-aggressive language. Its approach is based on experience, psychological principles, and applied behavioral economics, ensuring effective and respectful communication
Is the confidentiality of my data and that of my customers preserved?
Absolutely. Collectim does not integrate with your system. When you select a debt collector assistant, you receive a link to our catalogue on Amazon, which you embed in your emails. This ensures that Collectim has no access to your data or your customers’ information, maintaining compliance and confidentiality.
Is the debt collector AI-assistant I get from Collectim handed over to the debtor with concrete details about his debt?
No, the debt collector AI-assistant focuses solely on motivating debtors to pay faster. The message it sends is brief, motivational, and devoid of specific debt details. Those details are included in the email sent by your collection agency, to which you attach the AI-assistant.
Is Collectim compliant with US debt collection regulations?
Yes, Collectim prioritizes compliance with US debt collection regulations and adheres to industry standards to ensure ethical and legal debt
Do Collectim’s Assistants communicate with debtors with empathy and professionalism?
Yes, Collectim’s debt collectors Assistants are programmed to communicate with debtors politely, kindly, professionally and without verbal violence, ensuring that debtors feel respected, and encouraged to pay.
How does Collectim help you collect debts faster?
Collectim helps you collect debts faster by providing a unique approach: attaching a debt collector assistant to the emails you send to debtors. When debtors open the video, they encounter your presenter engaging them face-to-face, reminding them of the debt and encouraging payment. This innovative method delivers a powerful user experience, saving you time, effort, and avoiding unpleasant interactions.
How to choose a debt collector assistant?
Choosing a debt collector assistant is as simple as selecting any staff member: listen to their message, assess their suitability for the job, and pick the character that resonates best with your agency’s ethos. As an added benefit, we offer you a monthly trial to ensure you find the perfect fit.
Why does Collectim offer debt collector assistant teams?
Based on our experience, employing a team of debt collector digital assistants yields multiple benefits. Each assistant offers a slightly different approach, maximising the chance of eliciting a positive response from debtors. Additionally, having a variety of assistants allows you to tailor messages to different demographic preferences.
How do I send the debt collector assistant to debtors?
Sending the debt collector assistant is a breeze with three simple steps: choose the format (link, picture, video GIF), embed it in your email, and link it using the provided URL.
How much does monthly usage cost me?
For the first month, our service is available for a symbolic price of only $1.
How long can I use the team I get for $1 each?
You can utilize the team you receive for the nominal price of $1 for one month.
What happens after the first month ends?
After the initial month, you’ll likely want to continue using our assistants to optimise collection processes. You can either retain the same team or select a new one. Once chosen, simply add them to your cart, and the PayPal system will bill you accordingly.